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INFORMATION
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| SUPPORT HELP |
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You do not have to be a TAP Subscriber to access this site. However,
you must have a valid customer account to login.
- E-Mail support@framerate.com.
Questions answered within 24 hours.
- Login the Service Gateway requires a valid E-mail and password.
- Call Support Hotline at 1.800.579.8247. Calls handled on
a first-come, first-serve basis.
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| HOW TO OBTAIN SUPPORT |
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In all matters regarding the use of FrameRate products, your
first course of action is to call our Customer Support at (800)
579-8247 or send an email to
support@framerate.com.
Our staff will work with you in determining the nature of
your request. Our objective is to provide you with a single
point of contact for resolving support issues.
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