Help Desk Support

Technical Support

The Help Desk Support provides nation-wide toll-free telephone access to FrameRate’s Customer Technical Support Center. The service is available during normal business hours with emergency service available after hours or on weekends.

Technology Assurance Program Subscribers
Support is provided via telephone for subscribers to our Technology Assurance Program.

Technical Support For Discontinued Products
For FrameRate to deliver the highest quality of support possible, it is sometimes necessary to expire support for discontinued products and apply those resources to the support of the latest developments and technologies that FrameRate has to offer.

E-mail Support
FrameRate’s Customer Support will also respond free-of-charge to inquiries sent via E-mail to support@framerate.com. This is an economical way to obtain support for simple problems or answers to questions.

P.O. Box 18830

Salt Lake City, UT 84118